Privacy Policy

Ultra Hostoz OZ (ultrahostoz.com) Last Updated: August 30, 2026

Ultra Hostoz OZ ("we," "us," "our," "Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or use our web hosting, domain registration, SEO, or related Services (collectively, "Services"). By using our website or Services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you register an account, place an order, or contact us, we may collect:

• Full name and company name (if applicable)
• Email address and phone number
• Billing address and shipping/contact address
• Payment information (processed via our payment processors — see Section 5)
• Domain registration details (WHOIS information, if applicable)
• Support ticket, live chat, and email correspondence
• Any other information you voluntarily submit through forms, surveys, or account settings

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from payment processors, domain registrars, fraud-prevention services, and marketing or affiliate partners in connection with your orders and account activity.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provision, deliver, and maintain hosting, domain, and SEO Services
• Process payments, deposits, and billing
• Communicate with you regarding your account, orders, invoices, and support tickets
• Send service-related notices, security alerts, and administrative messages
• Send promotional emails, offers, or newsletters (only where you have opted in; you may unsubscribe at any time)
• Detect, prevent, and investigate fraud, abuse, unauthorized access, or violations of our Terms of Service
• Comply with legal obligations and enforce our agreements
• Improve our website, Services, and customer experience

3. Legal Basis for Processing

Where applicable law requires it, we process your personal information on one or more of the following bases: performance of a contract with you, your consent, compliance with a legal obligation, or our legitimate business interests (such as fraud prevention and service improvement), provided those interests are not overridden by your rights.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as payment processors, domain registries/registrars, hosting infrastructure providers, email delivery services, and analytics providers, solely to perform services on our behalf.
• Domain registries and ICANN-mandated WHOIS databases, where required by domain registration rules — some registries may publish certain WHOIS contact details publicly unless you use a privacy/proxy service, if offered.
• Legal and regulatory authorities, when required to comply with a subpoena, court order, government request, or to protect our rights, property, users, or the public.
• A successor entity, in connection with a merger, acquisition, restructuring, or sale of assets, subject to standard confidentiality arrangements.
• Third parties with your consent, for any other purpose you explicitly authorize.

5. Payment Information

Payments are processed through third-party payment gateways. We do not store full credit card numbers on our own servers. Your payment details are subject to the privacy and security policies of the respective payment processor. As outlined in our Terms of Service, all payments and deposits are final and non-refundable, and filing an unauthorized chargeback or dispute may result in account termination.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, keep you logged in, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings; however, disabling cookies may affect the functionality of our website (such as staying logged in or completing an order). For more details, see our Cookie Policy, linked on our website.

7. Data Retention

We retain your personal information for as long as your account remains active, or as needed to provide Services, comply with legal, tax, or regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual retention requirements
• Object to or restrict certain processing of your information
• Withdraw consent for marketing communications at any time (via the unsubscribe link in our emails or by contacting us)
• Request a copy of your data in a portable format, where applicable

To exercise any of these rights, please contact us through our Contact page or your account's support ticket system. We may need to verify your identity before fulfilling certain requests.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it promptly.

11. International Data Transfers

Because our Services and infrastructure may be accessed globally, your information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. By using our Services, you consent to such transfer, storage, and processing.

12. Third-Party Links

Our website and Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policy of any external site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact page or via your account's support ticket system.

This Privacy Policy should be read together with our Terms of Service.